Contact Us | Customer Service Phone Number & Chat | Verizon
WEBSearch for answers on our support pages and within our knowledge base. Need to talk to a representative? Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804.
Repair Status - Verizon
WEBYou can: View repair ticket or service appointment status. Reschedule service appointment or close repair ticket. Update service appointment contact information. Check shipping status of replacement devices (remotes, Set-Top Boxes, routers, etc.)
Verizon Customer Service - Contact Us | Verizon Help Center and Support …
WEBUse this page to contact Verizon Customer Service. Use Verizon Support for help with Common TV, internet or phone service issues.
Community Forums - How to check on status of a ticket? - Verizon …
WEBOct 27, 2014 · Let me help you with your concerns and find out what's going on with your service. Were you given a ticket number? What is your city and zip code? What exact service issues are you experiencing? Please note, we do send out a text message notification about the status of a trouble ticket if your mobile number was …
Verizon Contact Numbers | Verizon Customer Support
WEBGet Verizon contact information to speak with a customer service representative about your mobile and home services.
VEC Support - Create an incident ticket - Verizon
WEBOct 2, 2022 · Submit an incident ticket to resolve network issues and outages. We'll work to quickly address your issues and restore your service.
How to check on the Status of a Repair Ticket - Community Forums
WEBJul 15, 2020 · Can someone provide a self-service link to check the status of a ticket, please? I need to find out where we stand with a ticket that has been ongoing for over 3 weeks now. Thank you in advance.
VEC Support - Understand incident ticket statuses - Verizon
WEBSep 26, 2023 · The ticket is on hold due to customer-oriented reasons. The clock is temporarily stopped. Status indicators include: Alternate Route: the circuit was rerouted to quickly restore the customer’s service. Customer …
Create Trouble Tickets - vzw.com
WEBCreating a trouble ticket is easy: Identify the service. Enter the ticket information and submit. Note: To report an issue with the Verizon Wireless network please contact Verizon Wireless at 1-800-922-0204 or dial *611 from your wireless phone.
View Tickets and Test Details - vzw.com
WEBAdd Customer Ticket Number: Use this option to add a relevant ticket number, work order number, or other alias as a cross–reference to the Verizon ticket number. This update choice will be available only when a customer ticket number is not already populated.