AI start up Unbabel claims that workers in the translation field could feasibly be replaced by AI very soon, as the ...

Joanna Stern strapped chatbots from Meta, Google, OpenAI and Microsoft to a tripod and took them to the woods to uncover the ...

Bot-to-bot payments are pushing out a new frontier that needs new rails. Identifying bots and discovering their ...

Meta AI, Google Gemini, OpenAI ChatGPT and Microsoft Copilot now have eerily human voices. WSJ’s Joanna Stern strapped the AI ...

There is good reason for humanity to be cautious in letting artificial intelligence (AI) be deployed in the field of ...

A recently released report by Kapture CX documents the rise of hybrid customer support. The study shows that customers want ...

New AI tools from Microsoft, Google, Intuit and Salesforce are going to help businesses move beyond generative AI to real AI.

In an economic dystopia, wealth concentrates at the top while intellectual and physical work are devalued. Widespread job ...

It’s proper to note that the researchers aren’t critics of AI as such but believers that its limitations need to be ...

Its popularity has been enabled by ByteDance’s deep pockets, strong product team, and a design philosophy that brings the ...

The evolution of the Internet from a utopia of ideas to a distorted, ad-driven ecosystem, prompting calls for change.

Connect to human agents when needed While the current generation of AI-powered bots can handle many tasks on their own, there ...