Strong customer relationships drive sales, sustainability, and growth, especially in today's economy. Companies that build and maintain excellent customer and client relationships lead the pack, ...

Experts at PLANADVISER 360 shared their views on winning new business, effective conversation starters and client fit.

To succeed in the current landscape, firms must provide personalized and proactive approaches to customer service. One of the most effective ways to provide a holistic approach to client relationships ...

Ultimately, transparency creates trust and, in turn, loyalty. When a customer trusts you to give them the best value for ...

I see it play out all the time in my line of work, where winning new business comes down to the little things—leveraging the right contacts at the right time. For example, this might mean making a ...

Strategies for marketing, advertising and PR firms to build solid, long-lasting client relationships — crucial for achieving high retention rates and revenue growth. In my 15 years as a business ...

It ensures the success of the relationship and adds to the validity of both marketing and sales. In fact, a recent report by Forrester revealed customer engagement in the B2B space should span the ...

Developing personalized experiences with your customers is pivotal to establishing a well-loved and long-lasting brand. Customers don’t want to feel like they’re just another number in your business’s ...

Customer-centric focus is essential. B2B success depends on prioritizing customer relationships and long-term value creation.

Two cloud-based customer relationship-management companies’ failure to implement standard cybersecurity protections made them ...