The IT Service Desk is usually a good place to start for help with computer problems, network access, or account management issues. We also provide limited services to Alumni, retired staff and ...

Recruiting a help desk support candidate with the right combination of technical experience and communication skills will require a comprehensive ...

Healthcare IT leaders face challenges in finding cost-effective solutions to improve service desk operations ... These AI tools take knowledge management to the next level in streamlining ...

The IT Help Desk provides centralized technical support to departments and colleges across the entirety of Drexel University. Drexel IT now also includes College of Medicine IT and Instructional Media ...