Shadow IT isn’t a new concept. The rapid evolution of SaaS technology has created technology sprawl within organizations as ...

Learn from SAP's Dante Ricci about the ways utilizing automation technologies can assist in governments becoming more efficient.

I was an economics major in college, and I find myself returning to those basic principles all the time—things like sunk cost ...

Recruiting tools powered by artificial intelligence (AI) can help hiring teams quickly screen resumes and give feedback to ...

Accountants across the land are bracing themselves for the annual ‘busy season [1]’, as the rush towards January’s ...

Recent times have witnessed a significant surge in the usage of Robotic Process Automation (RPA) software, largely attributed to its capabilities to streamline ...

The top marketing automation tools available to the market help companies scale and launch highly efficient marketing campaigns. They optimize time-consuming tasks, such as lead management, social ...

With a focus on technology and omnichannel methods, here are some ways for contact centers to invest in ROI-driven solutions.

Discover how Celonis leverages process intelligence to drive enterprise innovation, streamline operations and empower ...

With new tools for workflow automation, organizations do not have to be fully reliant on IT any longer. If the person who runs the process cannot be the builder of automation, there is an ...

Imagine a world where insurance payments are processed within minutes, fraud detection happens in real time, and customers ...