Verbal communication means speaking to another person. This may be face to face, on the telephone or through video conferencing. It is important to speak in a clear, concise manner in order to be ...

Referred to as soft skills, they allow for effective communication and conflict resolution. Companies rely heavily on verbal and non-verbal communication. Interpersonal skills help companies to ...

Non-effective communication Poor verbal and non-verbal communication skills can create a very bad impression in all types of hospitality outlets. Customers may feel staff are displaying bad ...