It is important to listen carefully when communicating with another person so that you do not miss or misinterpret what is being said. This involves actively listening and not interrupting, so ...

Non-effective communication Poor verbal and non-verbal communication skills can create a very bad impression in all types of hospitality outlets. Customers may feel staff are displaying bad ...

Referred to as soft skills, they allow for effective communication and conflict resolution. Companies rely heavily on verbal and non-verbal communication. Interpersonal skills help companies to ...

During verbal and non-verbal communication, body language assists us in understanding and decoding the speaker’s words. It also helps us to interpret others’ moods and emotions. Moreover ...

Imagine a partner who vows to always be there for you but frequently cancels plans at the last moment. Contrast this with ...

A key factor to the quality of the healing process of a patient is the nature of the therapeutics received during the ...

The GD-PI procedure in B-School is considered the last and toughest hurdle for aspirants seeking a seat in a prestigious ...

Facilitated communication involves someone guiding the hand, arm or back of a non-verbal person, so that they can point to letters or words on a bespoke keyboard. Mr Chan’s facilitator is his ...

In health service settings, effective communication is the core in providing high-quality care to their patients. This is especially true in veterinary clinics, where communication is not limited to ...