‘Cold as ice’: Best Buy customer tells customer service representative they aren’t having the best day. They can’t believe the response
Spending long wait times on the phone and playing transfer tag can feel like the seventh layer of hell. Additionally, having ...
A Growing Problem Damaging Businesses: When Customers Know More Than Sales Agents
Businesses have a long way to go in achieving this. As Fast Company reported recently, customers see chatbots as only ...
Happy holidays? Only if you don’t need customer service in America.
Calling Verizon or many other large American companies most often means spending hours trying to get help from people who ...
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Banks with 24/7 Customer Service
How to contact customer support: Customer service representatives are available over the phone. Why You Should Trust Us: How We Found 24/7 Customer Service Banks Benefits of 24/7 Customer Support ...
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To speak to a representative, press
I probably do not have to tell you how difficult, if not impossible, it is to get in touch with a customer-service representative nowadays. Companies have downsized and phased out call centers in ...