Effective cloud contact center platform API management is key for smooth agent to customer communications. Learn how to do it ...

AIOpsLab currently supports four key tasks within the AIOps domain — incident detection, localisation, root cause diagnosis, ...

AI arrived, security troubles were dodged, and after years of development, real-time Linux finally made it into mainstream ...

Learn how to set up a virtual call center without wasting time, money, or resources on things that don't matter.

The first Canadian to walk in space dives deep into the origins of space debris, how it’s become a growing problem, and how we can clean up the orbital mess Take a peek into the murky world of ...

OpenAI has opened a new phone number for ChatGPT. Anyone can call in and chat with the bot, but you only get 15 minutes a ...

After last year’s widely panned Modern Warfare 3, Call Of Duty feels like it’s back on the upswing with Black Ops 6. Developed by Treyarch and Raven Software, the latest instalment boasts new ...

Through this partnership, current call center employees based in Iowa will transition to become InnoSource employees while continuing to work from home, utilizing our technology systems for ...

The new open call BE OPEN Cultural Tapestry is dedicated to celebrating the rich tapestry of human culture, the colourful threads of meaning, identity, traditions and customs, languages and ...

You’ve reached your account maximum for followed topics. Players have already noticed that classic maps exist in Call of Duty: Black Ops 6 game files. Now, Treyarch Associate Creative Director ...

But there’s one catch: it has to be at a certain point below freezing for the centers to open. “A threshold of 25 degrees means that volunteer-run warming centers will be needed between two and three ...

CEDAR RAPIDS, Iowa (KCRG) - Alliant Energy on Wednesday announced a new partnership that will see 140 of its call center employees in Iowa transition to InnoSource employees. InnoSource is a ...