Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you ...

Step in PolyBuzz (formerly Poly.AI) and Character AI, which apply generative AI to fictional characters that allow users to ...

For years, companies have damaged their relationships with customers by failing to act on the complaints, concerns, and ...

Use clear, conversational language, and concrete nouns in AI prompts for better image results. Longer prompts may work well ...

ChatGPT now has a toll-free number, Thryv introduces new features, Sam Altman is excited about "super-intelligence" and more ...

Artificial Intelligence (AI) is transforming industries and reshaping our daily lives. But even the most intelligent AI systems can make mistakes. One big problem is AI hallucinations, where the ...

Snapchat calls its My AI feature a "friend," but if this isn't the kind of tech you want to be palling around with, here's ...

AI is no longer confined to the realms of automation or data crunching. It’s now venturing into deeply human spaces, bringing ...

What CIOs need to know about the global patchwork of existing and upcoming laws governing AI – and what CIOs need to be doing ...

The Washington Post's tech columnist visits a doctor assisted by AI. He finds potential and worrisome questions about whether ...

Overview - In 2024, lawsuits targeting companies for their use of commonly deployed digital tracking technologies, such as pixels, ...