Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and ...

In its latest effort to boost Solomon Islands’ tourism and hospitality sector, Australia recently delivered an accredited ...

Local knowledge and customer service skills are the key to success in the Shepparton region property market. Local knowledge ...

Please send your questions to Miss Manners at her website, www.missmanners.com; to her email, dearmissmanners@gmail.com; or ...

Discover powerful CRM tips to enhance sales productivity, streamline processes, improve customer relationships, and maximize ...

For airline customer service workers, the holiday season serves it all: festive music on a loop, stressed-out travelers and, ...

A customer service expert has shared her top nine tips for avoiding call centre queues and reaching a live advisor. Lady ...

Few things are more frustrating than calling customer service and waiting on hold for what seems like forever before someone ...