Customer care and customer experience are two characteristics of the concept of customer service. Customer care is all about building and maintaining the relationship you have with your customers. It ...

Helm, South Africa’s leading innovator in customer experience, proudly took home the title ... and brings a wealth of knowledge and expertise to the role. As the Home Care Executive Marketing Director ...

The CEO of one of our biggest medical schemes has warned that the sector is alienating customers with what looks like profiteering and catering for South Africa’s elites ... a fair profit for ...

This will improve customer service and reduce the cost of doing business in South Africa. Another important element of our ... We are seriously concerned about the deterioration of the quality of ...

Telkom has received the green light from the Independent Communications Authority of South Africa (Icasa) for the disposal of its masts and towers business, Swiftnet. This clears the runway to land ...

Lulu Letlape went from holding top positions at large enterprises, including South32, Sanlam, and Telkom, to starting Bongi Bees. Letlape is well-known in South African corporate circles as the ...

State-owned company Telkom has received the go-ahead from the Independent Communications Authority of South Africa (ICASA) to sell its masts and towers business to a consortium in which Royal ...

We sell different types of products and services to both investment professionals and individual investors. These products and services are usually sold through license agreements or subscriptions ...

Telkom has disposed its Swiftnet masts and tower business. Picture: iStock Telkom, South Africa’s third largest mobile operator, has obtained approval from the Independent Communications ...

With the Citrus L04, Telkom is bridging the digital divide and reinforcing its role as South Africa’s network of choice for affordability, reliability, and innovation. Supported by Telkom’s ...

According to the World Health Organization (WHO), over 1 billion people worldwide experience some form of mental health issue, yet more than 75% don't receive the care they need. South Africa is ...

But it's not all doom and gloom. In South Africa, collaborations between public hospitals and private health care providers have supported efforts to build capacity. Programs like surgical ...