The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

Many software companies have engaged in situational pricing at some point—but it often bites them down the line.

Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost ...

Laura Rea Dickey, CEO of Dickey's Barbecue Restaurants, praised Vasquez's leadership and innovative thinking. "Ryan has taken ...

Main St., Marion, VA 24354, strives to connect with the community on more than just Saturday nights. The Thirsty Thursday series brings more exciting events to the community during the week. The Mel ...

Selecting wedding vendors is typically among the first items that must be checked off a bride’s and groom’s planning list.

On December 27, 2024, the Department of Justice (DOJ) released a Final Rule, Provisions Pertaining to Preventing Access to U.S. Sensitive ...

The Warren County Farmers Market recently announced plans to create a Farmers Market Advisory Board through an email to those on its correspondence list. The email also serves as an ...

National Vision Holdings, Inc. EYE is winning market shares across four sub segments of the Owned and Host. The company is also advancing its transformation efforts with continued expansion of exam ...

A former official in Quincy has been arrested for allegedly orchestrating an “utterly disgraceful” scheme in which he ...