Los Angeles man is trapped in circling Waymo on way to airport: ‘Is somebody playing a joke?’
L.A. tech entrepreneur Mike Johns posted a video of his call to a customer service representative for Waymo to report that ...
Happy holidays? Only if you don’t need customer service in America.
Calling Verizon or many other large American companies most often means spending hours trying to get help from people who ...
KOIN Portland on MSN6d
Washington fines CenturyLink for ‘excessive’ customer call wait times
Washington’s largest local telephone company, CenturyLink, has been fined over $130,000 for the “excessive” wait times for ...
21 IVR Scripts You Can Steal (And How to Use Them)
Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost ...
Beware of new bank fraud scams skyrocketing across the US... here's how to protect your money
People have lost their life savings to bank fraud scams. One Virginia woman had a whopping $700,000 wired out of her Wells Fargo account, and another in Los Angeles lost $100,000 in minutes.
WWNO6d
Entergy gas distribution sale moving forward. Now what happens?
The approval in New Orleans is part of a larger, $484 million deal that will see Entergy turn over all of its natural gas ...
ET Now on MSN1d
‘Mercedes or LandRover showroom attitude’ – Startup founder rants about WeWork over ‘customer courtesy’; firm CEO responds
Jain, an IIT alumnus, shared his experience of a visit to WeWork’s co-working space at Goal course in Haryana’s Gurgaon. Jain ...
The Post-Journal4d
BPU Warns Of Potential Hydropower Rate Increase From State
A potential rate increase from the New York Power Authority in hydropower brings with it some concerns for the Jamestown Board of Public Utilities and local customers and businesses that may be ...
Ticked off! @automated systems
Automated systems are more trouble than they are worth! Either they misunderstand which option I am choosing, or they will ...