Washington’s largest local telephone company, CenturyLink, has been fined over $130,000 for the “excessive” wait times for ...

Calling Verizon or many other large American companies most often means spending hours trying to get help from people who ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...

"It's one thing to have a policy, and it's another thing to have a practice of not charging for this type of, essentially, customer service and responding to consumer requests for information," Horn ...

but lacks details. We don’t think Skype Number is coming back. Pulling the plug on such a popular service would have some concrete reason behind it. Still, we hate the idea of cornering Skype ...

Keep reading for the details on each provider's offerings, including plans, prices, terms, speeds, and customer satisfaction ratings. Our take - CenturyLink provides broadband service in 17 states ...

In Phoenix, former customer service employee Heidi Heiser claims CenturyLink fired her after she complained that the company was cheating customers of “many millions of dollars” for services they had ...