Three weeks after the murder of UnitedHealthcare CEO Brian Thompson, companies and executives are closely monitoring threats from customers and shoring up their security vulnerabilities.

CHESAPEAKE, Va. — Sometimes being "old fashioned” is just a figure of speech. At South Norfolk's H.E. Williams Candy warehouse, it's more than just words, because the more the world outside ...

Legacy machines run more of the world than you might think. Did you know that two Commodore C64s are still in daily use at the Hilligoss Bakery of Brownsburg, Indiana? One user recently posted ...

Simply sign up to the European companies myFT Digest -- delivered directly to your inbox. Major fossil fuel and industrial companies including Shell, BP and Tata Steel are among those calling on ...

So, what has happened to impressive customer service in this country? When we were in Europe this summer, there was a marked difference in the quality of service. Service was great. There was pride in ...

One of the most valuable business investments you can make is in establishing and maintaining strong connections with your customers. You don't achieve sales, revenue and retention goals with ...

Dec 17 (Reuters) - Grubhub settled with the U.S. Federal Trade Commission and Illinois Attorney General Kwame Raoul on Tuesday for allegedly misleading customers about order fees, adding ...

The demise of this popular policy sparked backlash, with several customers filing lawsuits. It also inspired my team of operations management researchers to study how customers respond when ...