The importance of automation and Customer Success Management (CSM) tools has become increasingly prominent in contemporary ...

CRM training is essential when you invest in or transition to a new CRM software. Check out our training tips from the ...

Salesforce, a global leader in customer relationship management (CRM) software, is at the forefront of innovation by ...

How Can Businesses Adopt a Customer-Centric Approach? In the quest to forge stronger customer bonds, we turned to a diverse ...

In the market for solid CRM software? Check out our top picks of 2024 based on pricing, reputation, features, and more.

Building a reputable brand doesn't happen overnight. But with these tricks, gaining loyal customers is not only possible—it's ...

DENVER--(BUSINESS WIRE)--Palantir Technologies Inc. (NYSE:PLTR) and bp (NYSE:BP) have announced an enterprise agreement that will extend their strategic relationship and introduce new artificial ...

This is the first of three articles focused on a key question: as bank-fintech partnerships continue to play a vital role in driving ...

Commissions do not affect our editors' opinions or evaluations. A real estate CRM is a customer relationship management (CRM) system that helps real estate agents manage all communications with ...

Customer relationship management (CRM) systems have evolved ... inform which technical requirements are needed in a CRM. For example, the ability to send automated text messages to customers ...

Following up on its Notice of Proposed Rulemaking (“NPR”), which we discussed back in March, the Financial Crimes Enforcement Network ...