Steve Ford gave his father’s posthumous elegy for Carter at Washington National Cathedral. “I’m looking forward to our reunion,” the 38th president wrote. “We have much to catch up on.” ...

Natural language IVR can boost the agent and customer experience, but it comes at a cost. Here’s how to know if it's right ...

Microsoft had to reverse a recent update to its Bing image generation model after users complain that their AI creations look ...