A Los Angeles man said he recently missed his flight home after getting trapped on his way to the airport in a Waymo that ...

Master the art of routing with ready-to-use IVR scripts and examples designed to save time, improve efficiency, and boost ...

A customer service champion has revealed her top 10 hacks for beating the call centre queues and being put through to a telephone advisor. Lady Janey is unapologetic in her crusade to improve the ...

A San Angelo man was left surprised after he received a water bill that alleged he had used almost 9 million gallons of water ...

Washington’s largest local telephone company, CenturyLink, has been fined over $130,000 for the “excessive” wait times for ...

With the "holiday season freshly behind us, the exchange of gifts meant to show love and appreciation will quickly be ...

The approval in New Orleans is part of a larger, $484 million deal that will see Entergy turn over all of its natural gas ...

Rep. Ben Cline vice chair appointment, new artist at the Art Hive, data centers in review, and VDOT cancels lane closures for ...

Calling Verizon or many other large American companies most often means spending hours trying to get help from people who ...