Chain Reaction | MTB, Gravel & Road Bikes | Epic MTB Gear
We love bikes & MTB. Discover our epic bikes, bike parts, cycle apparel, accessories & more. Let us hook you up with all the gear you need to send it!
Support - Chain Reaction Cycles
Mar 26, 2024 · If your item has developed a manufacturing fault within a year of purchase, please contact our Customer Service team and provide images of both the item and the fault. If you have a faulty bike you will be asked to provide the following photos: • Whole bike • Bike area with Fault / Damage • Box showing any damage
How do I buy online? - Chain Reaction Cycles
How do I buy online? You can search for items in a few different ways, to then add them to your shopping cart. There's a search function at the top left of the website, look for the magnifying glass icon, but you can also look through our different categories for inspiration.
Delivery Options - Chain Reaction Cycles
Delivery Methods. Delivery options are presented at the checkout stage, not all delivery options may be available depending on your chosen product or region. Please refer to the checkout for the most up to date information on delivery options. Bank and Public Holidays are not included.
Who we are - Chain Reaction Cycles
Terms & Conditions. Who we are. If you access the Website, and/or place an order for goods, you agree to be bound by these terms and conditions. Please read these terms and conditions carefully before accessing and/or ordering any goods from the Website.
My Account - Chain Reaction Cycles
CHAIN - My Account. How do I register for an account? How do I create or change my password? How do I change details such as my payment/contact preferences? How do I create or change my email address? How do I buy online? I’m having problems signing in. What can I do?
Returns & Refunds - Chain Reaction Cycles
CHAIN - Returns & Refunds. Returns 5. Extended Christmas Returns Policy. I need to return my order or item bought online. Can I exchange an order?
Delivery & Collection - Chain Reaction Cycles
CHAIN - Delivery & Collection. Where is my order? Can I track my delivery overseas? Why is my order late?
Click & Collect - Chain Reaction Cycles
Click & Collect. You can have your order delivered to one of our participating stores/branches within the UK. Click and Collect orders take between 3 - 7 days to be delivered to store, you'll see your estimated delivery date on the emails we send to you.
I need to return my order or item bought online - Chain Reaction …
For items purchased online, you can send them back for a full refund within 28 days, provided it has not been used or fitted, and is returned with any packaging that form part of the goods with a valid proof of purchase.